| Guide Dogs:
||Guide and Hearing Dogs are welcome at the
Hall. Please let us know when you are booking your tickets so that we can offer appropriate box seating where your dog can remain with you during the performance. If you prefer, or if you are sitting in an area which is unsuitable for dogs, you may leave your dog with a cloakroom
steward until the end of the performance.
||The auditorium has an infra-red system with
a number of personal receivers for use with or
without hearing aids.To make use of this service, collect a free receiver from the information desk at Door 6, Ground floor. Please note that there is no loop system in the auditorium.
| Disabled Access:
||The Royal Albert Hall has many entrances
at Ground level. Ramped access is located
at Doors 1, 3, 8, 9 and 12.
Door 1, two eight-person lifts (Door width 79cm,
Depth 139cm each) with automatic doors,
tactile buttons and voice announcements.
Door 8, an eight-person lift (Door width 90cm,
Depth 144cm) with automatic doors, Braille,
tactile numbering and voice announcements.
These lifts serve all levels from Basement to
Gallery. Arena Foyers can be accessed via a
platform lift (door width 98cm, depth 140cm)
from Basement level at Door 1.
||Toilets and Cloakrooms Unisex wheelchair accessible toilets are located as follows:
Ground level, Door 4 porch
(Door width 84cm, Side transfer 82cm)
Ground level, Door 8 porch
(Door width 84cm, Side transfer 82cm)
Arena Foyer level, Door 1
(Door width 83cm, Side transfer 79cm)
Grand Tier, Door 4
(Door width 86cm, Side transfer 78cm)
Circle level, Door 8
(Door width 82cm, Side transfer 105cm)
||Stalls - 1 Step down to back row of Stalls (row 11) and 21 steps down to front row.
There are eleven steps,
with handrails on both sides, from the Foyer
corridor up to each Arena entrance.The Arena is not accessible to wheelchair users.
From Ground level there are five steps up to
the Loggia Boxes, with handrails on each side.
This level of box seating is not accessible to
wheelchair users. Each box is on a split level
with two steps down to the back row of
seating and one further step to the front row.
Grand Tier and Second Tier
The upper levels of boxes, on the Grand Tier
and Second Tier, can be accessed via the public
lifts at Doors 1and 8. Box doors at Grand Tier
and Second Tier are generally 66cm wide
but some have widths up to 140cm.Within
the boxes, the seating is split level, with a total of four steps in each Grand Tier box and one step in each Second Tier box.
The Circle can be accessed via the public lifts at Doors 1 and 8.There is level access to the six wheelchair spaces in the Circle.The front row (Row1) is one step up and there are
twenty-one steps up to the back row (Row 9).
The Circle seating has a steep gradient and all stepped aisles are provided with support rails at the entry to each row of seats.
| Air Conditioning:
The Royal Albert Hall of Arts and Sciences is an arts venue
dedicated to Queen Victoria's husband and consort, Prince Albert. It is situated
in the South Kensington area of London, England.
The hall was originally to have been called The Central Hall of Arts and
Sciences, but the name was changed by Queen Victoria when laying the foundation
stone. It forms the practical part of a national memorial to the Prince Consort
- the decorative part is the Albert Memorial directly to the north in Kensington
Gardens, now separated from the Hall by the heavy traffic along Kensington Gore.
The hall also accommodates the largest pipe organ in the UK, and is the home of
The Proms. As well as hosting concerts, the Royal Albert also hosts The Masters
Senior tennis final.
As the best known building within the cultural complex known as Albertopolis,
the hall is commonly and erroneously thought to lie within the Royal Borough of
Kensington and Chelsea. The hall is actually within the area of the City of
Westminster. The site was part of the former Kensington Gore estate which was
historically part of Knightsbridge.